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In Memoriam:
Nancy S.Q. Chang, 73


Nancy S.Q. Chang, 73, a former Vice President and Global Process Analyst at Chase Manhattan Bank, died on May 7, 2018. 


Chang immigrated to the United States from China at age 7. Along with her parents and three sisters, she settled in Chinatown, in the Lower East side of New York City. She attended Baruch College, earning an MBA in Operations Research and BBA in Statistics. She met her husband, Yao Chon Chang, during a church retreat shortly after college, married and settled in Livingston, NJ.


She was a passionate member of The American Society for Quality (ASQ) and The Association of Business Process Management Professionals (ABPMP).


Chang was a management consultant specializing in the areas of Business Process Modeling and Analysis, Operations Review, and Feasibility Study. She was an ASQ-Certified Six Sigma Black Belt (since 2008) and an ABPMP-Certified Business Process Professional (since 2011).


At Chase Manhattan Bank, she mentored and provided strategic support to process owners and managers in the design and implementation of IT infrastructure processes.


Subsequently, her professional focus centered around the instruction and certification of Six Sigma Green Belt, as well as Certified Six Sigma Black Belt Exam Preparation Classes offered by the ASQ North Jersey Education Committee.


Her noted achievements include two Six Sigma Black-Belt projects sponsored by the U.S. Army Research, Development and Engineering Center, Picatinny Arsenal.


Active within The Livingston United Methodist Church, she managed the church’s early childcare “Weekday” program for over 20 years and in charge of the Audit Committee for over 10 years. In addition, she was also active with the church choir, Count team, Coffee Hour team, Pastor Parish Relations Committee and the Administrative Council.


Chang is survived by her husband of 44 years, and her daughter.